Accessibility

Openwater Europe

At Openwater, we are committed to making our website accessible to as many people as possible, regardless of ability or technology. We continuously work to improve usability and accessibility in accordance with recognized standards and applicable regulations.

This accessibility statement applies to the website:
www.openwaterstore.eu


Our Accessibility Commitment

We aim to ensure that our website is accessible and usable for all visitors. Our goal is to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for digital accessibility.

Accessibility is considered throughout the design, development, and maintenance of our website. We strive to:

  • Provide clear navigation and consistent structure
  • Use readable typography and sufficient color contrast
  • Ensure compatibility with screen readers and assistive technologies
  • Provide alternative text for meaningful images
  • Make forms and interactive elements accessible via keyboard
  • Ensure responsive design for different screen sizes and devices

Accessibility of This Website

This website is built using the Shopify e-commerce platform, which includes built-in accessibility features designed to support WCAG standards.

We regularly review the website to identify and resolve accessibility issues.

Despite our efforts, some content may not yet be fully accessible. This may include:

  • Some third-party components or embedded content
  • Certain older images that may lack full alternative descriptions
  • Dynamic elements that may require further optimization for assistive technologies

We are actively working to improve these areas.


Known Limitations

We are aware that some parts of the website may not yet fully meet accessibility standards. Examples may include:

  • Some decorative images without alternative text
  • Minor inconsistencies in heading structure
  • Limited accessibility support in certain third-party plugins or payment modules

We are continuously reviewing and updating the website to address these issues.


Feedback and Contact Information

If you experience accessibility barriers while using our website, or if you need information in an alternative format, please contact us.

We welcome your feedback and aim to resolve issues as quickly as possible.

Contact:
Email: hello@openwaterstore.eu
Subject line: Accessibility Support

Please include:

  • A description of the issue
  • The page where the problem occurred
  • The device and browser you were using

Technical Information About Accessibility

This website aims to conform to:

WCAG 2.1 Level AA

These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Accessibility testing is performed through:

  • Manual reviews
  • Automated accessibility tools
  • Ongoing theme and content updates

Enforcement Procedure

If you are not satisfied with how we handle your accessibility feedback, you may contact the relevant supervisory authority.

In Sweden, this authority is:

Post and Telecom Authority (PTS)
https://www.pts.se

PTS supervises digital accessibility requirements and handles accessibility-related complaints.


Preparation of This Accessibility Statement

This statement was prepared on: 10 April 2026

Last reviewed on: 10 April 2026

The assessment of accessibility was based on:

  • Self-assessment
  • Review of platform accessibility features (Shopify)
  • Evaluation against WCAG 2.1 AA principles

Technology That Improves the Journey

Openwater technologies are developed around real travel needs — shaped by the experiences of travelers across airports, cities, and journeys around the world.

Learn More About Our Technology

REMOVABLE INTERIOR

Flow™ is Openwater’s modular interior platform. The entire modular interior can be removed and carried separately, so the suitcase shell stays outside your living space.

Silent wheels

Designed and patented by Openwater, the precision-engineered Energy-Smooth™wheels deliver ultra-smooth, whisper-quiet performance on any surface.

MOTION LOCK

Open Water wheels are engineered with Energy-Stop™, an integrated locking mechanism that easily clicks into place to prevent wheel rotation when stationary — delivering instant stability and controlled release when you’re ready to move.